Specialty Pharmacy Services

Why choose UCLA Health for pharmaceutical services?

Our team provides pharmaceutical services to patients at Ronald Reagan UCLA Medical Center and Santa Monica UCLA Medical Center. We also offer outpatient services to people throughout the region.

At our fully accredited specialty pharmacy, we help people manage chronic diseases. Our pharmacists and technicians are an integral part of your health care team. We offer:

Accredited specialty pharmacy: The UCLA Health Specialty Pharmacy is fully accredited by the Utilization Review Accreditation Commission. We carry drugs that aren’t available at typical retail pharmacies. These medications treat some of the most complex conditions.

Drug education and research: Our pharmacists provide detailed medication information to UCLA Health staff. The pharmacy team also develops and implements drug education, training and research programs. The research programs advance new discoveries in innovative drug therapies to improve the lives of our patients.

Guidance and expertise: Our dedicated pharmacists are here to guide you through your treatment plan. They work with your doctor to answer questions about medications and serve as your advocate. Our services include comprehensive assistance with insurance claims, denials and appeals.

Personalized care: We know it’s essential for you to receive your medications and medical supplies quickly. That’s why we work with you and your doctor to promptly deliver the medications you need. Through frequent communication and follow-ups, we make it as easy as possible for you to access the medical therapies you need.

Our services

Our expert pharmacists help patients understand treatment plans and access life-changing medications. As part of your care team, our pharmacists work closely with your doctors and specialists to coordinate your care. Our services include:

24/7 consultation and advice: If you have an urgent question when the pharmacy is closed, a pharmacist is available to talk on the phone 24 hours a day, seven days a week.

Collaboration with your care team: We work closely with your doctors, caregivers and care team. This collaboration allows our experts to adjust dosages, spot potential drug interactions and help you avoid and manage side effects. We address concerns quickly so you can access your treatments with peace of mind.

Delivery and pick up: We offer fast and convenient medicine delivery to your home, workplace or other location at no additional cost. We deliver all types of prescriptions, including refrigerated products. You can also pick up your medications at our specialty pharmacy.

Financial assistance: We’re here to assist you if you’re unable to afford your medications. We’ll explore your options with you and guide you through the next steps. We also work with pharmaceutical manufacturers and foundations to make your medications more affordable and increase access to lifesaving drugs.

Insurance support: Our experts can help you manage claims, appeal denials and explore every option available to you. As your advocate, we guide you through this process to ensure you get the best possible coverage.

Interpreting services: Our interpreters can assist with several languages. They help you understand treatment plans and improve access to medications. If you need an interpreter, please ask a member of your care team.

Refill-reminder service: A team member will contact you before your refill due date. We discuss which drugs you need, update your health and insurance information, and arrange a delivery date for your medications. Our experts are available during your treatment to answer your questions and address your concerns.

Conditions we treat

UCLA Health specialty pharmacists fill prescriptions to manage chronic conditions that require complex medications, including:

Cancer: Disease that occurs when cancer cells grow and divide uncontrollably, forming tumors or spreading to nearby tissues.

Hepatitis: A group of several conditions that cause inflammation in the liver.

HIV: A virus that attacks the immune system and causes AIDS.

Inflammatory bowel disease (IBD): Disorders that involve chronic inflammation of the digestive tract.

Multiple sclerosis (MS): An autoimmune disease that causes the immune system to attack the protective covering of nerves throughout the body.

Pulmonary arterial hypertension: A type of high blood pressure that causes blood vessels in the lungs and heart to become narrowed or blocked.

Rheumatic diseases: Hundreds of different diseases, including several types of arthritis, that affect the musculoskeletal system.

Meet our team

Our experienced clinical pharmacists and pharmacy technicians are specially trained to help you get the most out of your treatments so you can feel your best. As your advocates, we collaborate with your doctors, guide you through your treatment plans and offer expert support.